An investigation was launched into the incident that led to the early exits ofBrandi GlanvilleandCaroline ManzofromThe Real Housewives Ultimate Girls Tripseason 4, the show’s network and production company say.

In a joint statement to PEOPLE, representatives for Peacock and Shed Media broke their silence about what happened during filming ofthe second installment of the franchise’sEx-Wives Clubformatin Marrakech, Morocco, at the end of January.

“The safety and security of cast and crew while shooting is extremely important and we take all reports seriously,” their statement reads. “In this situation, production immediately launched a comprehensive review and is taking appropriate action.”

PEOPLE was first to report about Glanville, 50, and Manzo’s departures, which according to insiders occurred after Glanville took things too far with Manzo, 61, during a party,kissing her multiple times throughout the evening without her consent.

“It was unwanted,” a source said at the time. “And Caroline’s distress over the matter did not seem to stop Brandi. Things escalated and physical boundaries allegedly were crossed that Caroline felt were serious and uncomfortable.”

Brandi Glanville and Caroline Manzo.Charles Sykes/Bravo via Getty; Santiago Felipe/Getty

WATCH WHAT HAPPENS LIVE WITH ANDY COHEN – Episode 20007 – Pictured: Brandi Glanville – (Photo by: Charles Sykes/Bravo via Getty Images); NEW YORK, NEW YORK - OCTOBER 14: Caroline Manzo attends ‘Legends Ball 2022 BravoCon’ at Manhattan Center on October 14, 2022 in New York City. (Photo by Santiago Felipe/Getty Images)

Still, the decision was made that afternoon unbeknownst to Manzo to remove Glanville from the trip early. “Brandi’s behavior was inappropriate,” a third source said, “so she was asked to leave.”

CostarsVicki Gunvalson,Eva Marcille,Phaedra Parks,Camille Meyer,Alex McCordandGretchen Rossiwere supportive of her decision, the second source added, as was production. Filming continued on the series and wrapped days later.

The show marks a big return to theHousewivesuniverse and to reality television for Manzo, who departed Bravo’sThe Real Housewives of New Jerseyin 2013 after season 5. She later starred inManzo’d with Children, a spinoff show with husband Al and their three kids, Albie, 36, Lauren, 34, and Chris, 33. It went off the air in 2016.

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It is also not known yet whenRHUGTseason 4 will air. PEOPLE confirmed in July that season 3 of the series will includeRHONY’sLeah McSweeney;Real Housewives of Potomac’sGizelle BryantandCandiace Dillard-Bassett;Real Housewives of Salt Lake City’sHeather GayandWhitney Rose;RHOA’s Porsha Williams andReal Housewives of Miami’sAlexia EchevarriaandMarysol Patton. That trip, filmed in Thailand, has yet to set a premiere date but is expected later this year.

The first two seasons ofRHUGTare now streaming on Peacock.

source: people.com